From providing the right information on our magnificent pieces, their details and sizing help, to helping you choose the right jewel to match your style or even customizing something that isn’t hard on your pocket and defines your personal style at its best, Subeez does it all. We are committed to providing a seamless service - and building a lifelong relationship with our clients. Our web pages describe the different experiences we provide. From vintage to modern, from online shopping to highly individualized pieces, we leave no stone unturned to provide you with nothing but the absolute best.

Subeez Jewels is our one-stop online store where you can explore and shop from our collection of stunning pieces for men and women. From contemporary daily/work wear to festive or traditionally flamboyant hand crafted jewelry. Find something for every occasion.

At Subeez Heritage, we make extraordinary bold pieces that put you in a spotlight and are apt for your life’s celebrations. This is a personal shopping experience, where we make sure you get exactly what your heart desires. Our heritage pieces are hand-crafted for you. Through these pieces we share the unique craftsmanship of Indian artisans with the world. Shop from our inventory of gold, jadau, kundan, diamond, uncut diamonds/polki, meenakari and precious gemstone pieces or share your own designs. Men's and Women's Heritage Jewelry Pieces- Rings, Earrings, Necklaces, Bracelets, Pendants, Anklets, Cufflinks, Tiepins, Lapel pins, Buttons, Brooch, Sarpech. For more information please contact us at jewels@subeez.org

Subeez Solitaires takes care of all your diamond needs. This is an exceptionally customized experience , we understand you are unique and so are your jewelry preferences, requirements and budgets. Whether it’s commissioning a dream engagement ring or creating important jewels with far-sized diamonds and gemstones, Subeez Solitaires does it all. All you need to do is book a virtual consultation with us and share your idea/requirements, after which our team handholds you through the process till we have created your dream jewel.

You want to look perfect on your wedding day and we understand choosing the right jewelry is overwhelming. At Subeez weddings we want to take that stress off your hands.We work directly with the bride, groom, and their families through scheduled exclusive wedding appointments to create designs that are exquisite and truly personalized. We take a consultative approach, hand-holding the bride and groom through the entire process, learning about their personal style and looking for ideas to create a trousseau that is truly special.

Yes. At Subeez, we specialize in custom-made orders/pieces. What if I need extra help with my purchase? Please email us your queries at jewels@subeez.org

A huge part of custom made orders is us understanding your inspiration, vision and requirement. All you have to do is book a consultation, and leave the rest to us. For custom orders, please book a consultation with us using our Book Now feature or email us at jewels@subeez.org

Our number one goal is to make incomparable pieces descriptive of you. We carefully consider the entire piece—the artfully tapered prongs; the hidden accents under the center gem; the precisely curved interior of each band. We obsess over craftsmanship,comfort, quality, and durability to ensure that this is jewelry you will cherish for a lifetime. Our 4 step creation process involves: virtual consultations, a well detailed price quote, a beautifully sketched concept design, and a final approval that gives us a go ahead to cast your vision in precious metal. Step 1 : Inspire Us : Using our calendar, please book an online consultation to help us understand your vision and budget. Step 2 : Discuss your options : We will take your ideas, drawings and images and work together with you to create a design concept. We will help you select the perfect diamonds and gemstones for your design. Step 3 : Get it designed : Once your design concept has been finalized and an order placed. Our team will create a computerized model of your piece. We will share your model images with you for approval or modifications comments to your design. Step 4 : Give the green Light : Upon your final approval, our karigars will cast your design in precious metal of your choice and our expert craftsmen will meticulously set the stones. We will share pictures of your beautifully finished piece, which is then thoroughly inspected for quality and precision before shipping.

We aim to confirm all orders within 24 hours of receiving your order confirmation, barring weekends and public holidays. In which case we aim to confirm the order within 72 hours.

Rings, Bands, Bracelets, Kara/Bangle,Sarpech/Kalgi, Studs, Earrings, Chains, Neckpieces, Sehra, Pendants, Buttons, Brooches, Cufflinks, Tiepins, Lapel pins, Dagger embellishments. For more explanation on our products visit our (glossary)

Rings, Earrings, Bracelets, Bangles, Necklaces, Neckpieces and Haars, Chains, Pendants, Maang tikkas, Passas, Nath/Nose-rings, Waistbands, Anklets, Brooches, Buttons, Toe-rings and regional heirlooms. For more explanation on our products visit our (glossary)

Precious Metals : Yellow Gold, Rose Gold, White Gold (22K, 18K, 14 K) Diamonds: Cut and Uncut Diamonds(Polki/Vilandi) Gemstones: Moissanite, Sapphire, Morganite,Emerald, Aquamarine, Ruby, Topaz, Agate, Citrine, Amber, Quartz, Garnet, Onex, Tumbled gemstones, Pearls

All our products are hallmarked (IGI) by an independent Government-authorized Assay agency to verify its 22k, 18k or 14k gold content. We stand behind the quality of our jewels. The hallmarking can be seen with a naked eye as well as a magnifying glass.

Subeez is absolutely transparent about the contents of our jewels. Net gold weight, diamond weight and weight of precious stones is specified under each jewels product description. We also provide a detailed note for the same in the invoice which is issued on our official letterhead, which you will receive via email and with the delivered order.

We try to capture the design in its utmost essence, with true to reality colors, though sometimes the result is subject to lighting and may appear different on each screen depending on the screen resolution. Each product is unique as it is handcrafted which implies that no two pieces can be exact replicas, with a 5-10% margin on changes in weights and dimensions and therefore the overall look. We strive towards putting all our efforts to match it to the specifications provided on the website and do not compromise on quality at any point.

The pricing on Subeez is reflective of the current rate of gold, diamonds and other precious gemstones used. We update our prices if there is a noticeable change in the prevalent gold rates or other precious materials used in the design.

All the gemstones we use are natural (precious/semi-precious) and responsibly sourced from our trusted partners . An indicator of natural stones is the indentations, inclusions or other slight imperfections which are the identity and beauty of naturally occurring gemstones.

Subeez has a robust procurement and manufacturing process, where each jewel is handcrafted and supervised by us at our workshops. We use certified materials, and all our products are hallmarked and certified by an independent Government-authorized Assay agency to verity its 22k, 18k or 14k gold content. We stand behind the quality of our jewels. Please be assured your jewelry is meticulously checked for quality throughout the process at each step, from choosing materials to finished and delivered pieces.

We are here to help you choose the perfect diamond for you and your loved ones. Please book a consultation using our Subeez Solitaires page.

We have an extensive collection of ethically sourced diamonds and solitaire pieces from 0.5 to 10 Cts. All shapes, cuts and clarities are available. Please book a consultation or email us your requirement at jewels@subeez.org

An authentic Laboratory Report is the common language of trust and confidence in the gemological world, and should be considered an essential part of any transaction. We take this responsibility very seriously, hence all of our jewelry pieces undergo rigorous quality and authenticity testing, and are accompanied with certifications. For more information please visit our certifications.

Diamonds are the most precious and famed gemstone in the world of jewelry, The Four C's of Diamonds, Cut, Color, Clarity, and Carat, are the basics that are used to select and grade all diamonds. Cut : A diamond right out of the ground isn't much to look at, but grind away a piece here and polish a facet there and you'll end up with a sparkling stone. Properly cut diamonds have certain angles and proportions that let light in from the top, reflect it against the bottom, and then disperse it through the top again. Too shallow and light leaks out of the bottom; too tall and light veers off through the sides. The different cuts we use are brilliant-cut, rose-cut, single-cut, baguette, pear, cushion, marquise and sliced diamonds. Color : Though we call them "white diamonds", what we really mean is "colorless". Because they're formed naturally, diamonds can contain trace amounts of other materials, giving them various tints. Historically, the brighter and more colorless a diamond, the more highly they're valued, but we think that other colors like yellow and champagne can add a warmth and romance to a design with their amber tint. There's a whole spectrum for you to discover here. On the scale that goes from D - Z (colorless to yellow) we use diamonds ranging between F - I. We also use champagne and yellow colored diamonds. Clarity : Clarity is a measure of how many inclusions inside and blemishes on a diamond's surface can be seen, ranging from the spectacular sparkle of a flawless white to the moody glimmer of a highly included gray. The clarity has a fundamental effect on how a diamond catches the light and the grade ranges from Flawless to I3, with Flawless being the best and VVS-VS standing for Very Very Slight Inclusions and Very Slight Inclusions respectively. Our collection uses VVS and VS clarity diamonds. Carat : Being the unit of weight measurement for diamonds, the ‘ct’ is what denotes the weight of diamonds used in a design.

Diamonds are available in 10 different shapes. Please see the shape guide below (Add picture)

The cut of a diamond refers to the facets, symmetry, dimensions and reflective qualities of the diamond. And the shape of a diamond represents the outline or external figure of the diamond.

Yes.

Please book a consultation through the Subeez Solitaires webpage to make customized diamond jewelry.

Curious about diamonds, we recommend visiting the GIA website.

We ship in India and worldwide with insurance.

Our standard dispatch time is 14-21 business days.

Since all pieces are handcrafted, Please allow a delivery time of 4-7 weeks from the date of order. It takes on average 4 weeks to manufacture and 2 weeks to deliver to your doorstep. Though the timeline may vary from order to order, we endeavor that your order reaches you within 6 weeks of receipt of payment by us.

All orders are shipped from our HQ in India.

All orders are delivered by our trusted Logistics Partner through Fedex/ DHL. Our partners specialize in the logistics of High Value Jewelry shipments.

Yes, your order is completely safe. All orders are fully insured by Subeez till they reach you, so your purchase is 100% safe.

For your order safety, we cannot change the shipping address via the website once the order has been placed. Please reach out to us at jewels@subeez.org

No, we take care of all shipping and logistics costs for you. It’s complementary!

Yes. Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed and discussed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

Once the order is shipped, we provide you with the shipment details and, you can view the location of your shipment at any transit point until its delivery to you.

Please view our shipping policy.

Because all pieces are unique, individualized and made from high value materials, We do not offer any exchange or return for our products. However, we are aware that you might have queries and questions regarding your order, we are happy to address your concerns via call and email. Please contact us at jewels@subeez.org

If for any reason, you wish to cancel the order, after the payment has been received, please reach out to us on jewels@subeez.org within 2 days/48 hours of placing the order and payment and we will enable it. When the cancellation is initiated within 48 hours after the payment has been received the refunded amount will be 100% of the total invoice amount . Since our designs are made to order, when the cancellation is initiated within the first week (i.e between 3rd and 7th day) after the payment has been received the refunded amount will be 70% of the total invoice amount No cancellations are possible after 7 days.

Ouch! That's sad! In the event of any defects or damages, please email us at jewels@subeez.org within 24 hours of receiving your product along with photographs of the product highlighting the issue. We will respond as soon as possible to rectify the situation, and a replacement order of the same design will be placed. We will then arrange for the damaged product to be picked up and delivered to us. Please make sure it is in its original condition and packaged securely.

In the event of any defects or damages caused by use or natural wear and tear, please email us at jewels@subeez.org along with photographs of the product highlighting the issue. Our team will respond back soon, to help remedy the situation and we will offer our assistance in getting the best for you! Additional charges may apply.

Our apologies! We take extreme measures to make sure you receive your order. Please email us at jewels@subeez.org within 24 hours of receiving the product along with photographs of the product. We will respond as soon as possible to rectify the situation, and a replacement order of the same design will be placed. We will then arrange for the damaged product to be picked up and delivered to us. Please make sure it is in its original condition and packaged securely.

Please view our return/exchange/cancellation policy here.

Handle each piece with care as many settings are delicate and are prone to breakage if dropped or dealt with recklessly. Avoid wearing fine jewelry during physical exercise, cooking or any activity that could cause scratches or breakage. Human natural skin oils affect diamonds and other precious stones and hence these can lead to a loss of luster. If you do not wear your jewelry regularly, it can still get dusty. To clean the diamonds or dusty metal jewelry, Use warm water, a soft toothbrush and mild soap. Do not use harsh/strong agents to clean your jewelry. Soak your jewelry in lukewarm soapy water and clean it gently with a soft bristled toothbrush. Commercially available jewelry boxes are not recommended for storage. They may have chemical adhesives that may cause discoloring and blackening. Please store your jewelry in butter paper or muslin cloth or in the provided Subeez boxes. Store your diamond/ fine or heritage jewelry in separate boxes or wrapped in a muslin cloth to avoid friction between two pieces. Pearls and jadau are delicate. The protective luster on the outside of jewelry is soft, and though the layer is thick, it can still wear or chip away over time if you don’t treat the pieces with extreme care. Keep your delicate jewelry pieces in a box with a soft lining and away from metal and diamond jewelry that can rub against them. When dressing, jewelry should always be put on last, as make up, cosmetics and perfumes can cause damage to delicate items. Heat and light can impact a precious stone’s color and durability. Direct sunlight can fade a lot of stones, Please don't store your jewelry in direct sunlight. Gold jewelry could also be blackened due to any of the reasons mentioned in the points above and it is definitely not because inferior quality of gold is used. It is advised to regularly check the prongs holding diamonds and other stones, especially in the case of rings, and ensure that all of them are of equal height. If any of them is shorter than the others, the stone might get loose and fall out. Do not expose gemstones to high temperatures as it might change the color of the gemstone or reduce the luster. Be careful not to get makeup, hairspray or harsh soaps or chemicals on your jewelry.

We have laid out a simple and well illustrated size guide which should help you ascertain your ring size or bracelet size. We would recommend you reach out to us at jewels@subeez.org if you need any assistance in finding your size, before placing an order.

Both men and women sizes are measured similarly. Please refer to our size guide. The average ring size for women in US is 6 to 6.5, and the average size for men in US is 9 to 10 .

Ring sizing tips: 1. Our dominant hands are generally slightly larger — make sure you measure the right finger on the correct hand! 2. Rings with wider bands will fit a bit tighter. 3. Make sure the finger is at normal body temperature — fingers can shrink or expand when hot or cold. 4. Your fingers tend to change size throughout the day — the best time to measure your finger is the end of the day. 5. If your knuckle is bigger, take 2 measurements and choose a size in between — the ring needs to fit over the knuckle but not be too loose or it will shift around. 6. When you don’t know your partner’s ring size, selecting one of the standard ring sizes is your best choice. The average ring size for women is US 6 to 6.5, and the average ring size for men is US 9 to 10.

Our size guide shows standard US, UK and India measurements and conversion charts.

Please email us your queries at jewels@subeez.org

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